EMFACE® Tone-Up Campaign 2025
Terms & Condition
SECTION A
| Event: | EMFACE® Tone-Up Campaign 2025 |
| Organiser: | BTL Singapore Pte. Ltd. – “BTL” |
| Address: | 2 Kallang Ave, #07-23/24 CT Hub @ Kallang Singapore 339407 |
| Participating Country: | Singapore |
| Event Commencement Date: | 13 October 2025, 10:00 hrs |
| Event Closing Date: | 30 November 2025, 23:59 hrs |
The criteria and mechanics governing the participation include:
· Sign up and purchase a full course of EMFACE® treatment with a minimum spending of S$3200 in Singapore dollars (before GST) in a single receipt at any of our EMFACE® Partner Providers listed in: https://btlaesthetics.sg/search-result/?directory_type=general&q=&in_cat=17 during the Event Commencement Date until the Event Closing Date.
· Scan the QR code provided at the venues of our EMFACE® Partner Providers and follow the steps prompted via WhatsApp to submit details of your EMFACE® treatment purchase and upload a proof of receipt before the Event Closing Date, subjected to the first one hundred (100) qualified participants
Total Quantity: The first one hundred (100) participants
Prize: One (1) eCapitaVoucher with a value of three hundred dollars (S$300).
Limited to the first one hundred (100) qualified participants on a first come first serve basis, with each participant entitled to only one (1) Prize.
SECTION B
1. General Terms and Conditions
a. These terms and conditions (“Terms and Conditions”) shall apply to the Event, organised by BTL SINGAPORE PTE LTD (“BTL”).
b. By taking part in the Event, you agree to be bound by these Terms and Conditions and the decisions of BTL in relation to and in connection with this Event and any amendments thereof.
c. In the event of any inconsistency between these Terms and Conditions and any advertising, promotional, publicity and other materials relating to or in connection with the Event, these Terms and Conditions shall prevail.
d. The Event and these Terms and Conditions shall be governed by the laws of the Republic of Singapore and all Participants are deemed to have agreed to submit to the exclusive jurisdiction of the Singapore Courts.
e. A person who is not a party to any agreement governed by these terms and conditions shall have no rights under the Contracts (Rights of Third Parties) Act (Cap 53B) to enforce any terms of such agreement.
f. Non-compliance with or breach of any of the Terms and Conditions may disqualify the participants and any prize won may be forfeited, withheld, withdrawn or reclaimed at Organiser’s sole discretion and without any liability to participants.
2. Qualifying Period
a. The Event commences from 13 October 2025, at 10:00 hrs, and ends on 30 November 2025, at 23:59 hrs (both dates inclusive) (“Event Period”)
b. BTL reserves the right to change the Event Period at any time without prior notice to any party.
3. Eligibility
a. You must be 21 years and above (as of the start of the Event Period) and a legal Singapore resident – Singapore citizen, Singapore permanent resident or Singapore resident with a valid employment pass or work permit, to participate in the Event (“Participant(s)”).
b. Participants must comply with all the criteria and mechanics governing the participation in the Event set out in Section A of the Terms and Conditions.
c. Incomplete information provided, failure to provide true and accurate information, failure to submit proof of identification upon collection of the Prize (if so required) or failure to comply with the criteria and mechanics governing the participation in the Event as set out in Section A of the Terms and Conditions, will automatically disqualify the participants.
d. BTL has the absolute discretion to determine the eligibility of Participants. Such determination shall be final and conclusive and BTL is not obliged to give any reason for its determination.
4. Multiple Entries
a. Participants may submit only one (1) entry to the Event. Each eligible participant is only entitled to submit one (1) entry for the Event. In the event of multiple entries, BTL reserves the right at its sole and absolute discretion without notice to the participants either to disqualify the participant, or to use the first submission of the participant to qualify for the entry to the Event. In such an event, no further correspondence or appeal will be entertained under any circumstances.
b. BTL has absolute discretion to disqualify any participant who does not meet the criteria set out in these Terms and Conditions. Such determination is final and conclusive and BTL is not obliged to give any reason for its determination.
5. Materials
a. Participants warrant that they own all the intellectual property rights in all photos, drawings, texts and/or any other contents, information or materials (collectively “Materials”) and the Materials do not infringe any person’s intellectual property rights, as at the submission date of the Materials to BTL. They further indemnify BTL in respect of any damages, costs, injury, all claims, demands, actions, proceedings, judgments, damages, losses, costs and expenses of any nature which BTL may suffer or incur as a result of or in connection with or caused by, and all penalties or fines imposed by any relevant authority resulting from their infringement of intellectual property rights. By submitting the Materials for the Event, participants hereby agree that – (i) all the Materials shall become the sole and exclusive property of BTL; (ii) participants shall assign or otherwise transfer all intellectual property rights in the Materials to BTL such that the ownership thereof vests in BTL. Where some intellectual property rights may not be legally assignable or transferable, participants shall grant to BTL an exclusive, world-wide, irrevocable, sub-licensable, perpetual and royalty-free license for the use of the Materials; and (iii) BTL shall have no obligation to preserve, return, or otherwise make available the Materials to participants, winners or any other party.
b. BTL shall have the unconditional right to use, reproduce, edit, display, transmit, prepare derivative works of, modify, publish, advertise display, exhibit and/or otherwise make use of Materials in any and all media, whether now or hereafter, throughout the world and for any purpose at the absolute discretion of BTL, without notice and compensation to participants, winners or any other party.
6. Prize
a. Winners will be determined by BTL based on the criteria as set out in Section A at the absolute discretion of the BTL. Each winner is only entitled to one Prize.
b. The Prize is subject to (i) terms and conditions as may be imposed by BTL; and (ii) any other terms and conditions as may be imposed by the relevant partner/organisation providing or sponsoring the Prize (“Prize T&Cs”). By accepting the Prize, the winner hereby agree to be bound by such Prize T&Cs.
c. The winner shall not directly or indirectly resell, attempt to resell and/or allow the resale of the Prize in any manner whatsoever. A breach of this term shall constitute a material breach and shall entitle BTL to immediately withdraw or reclaim the Prize upon notice and without any liability to BTL.
d. The Prize, or any part thereof, are strictly not transferable or exchangeable for cash, any other item or benefit.
e. Each Prize is used at the sole risk of the
f. BTL reserves the right, at its sole and absolute discretion, to cancel, withdraw, modify or revoke the Prize or part thereof without prior notice or reason to any party or assuming any liability to any party.
7. Notification on Prize Redemption
a. The winners will be notified by BTL by WhatsApp (“Notification”). BTL shall not be responsible or be liable for any late, lost, misdirected or unsuccessful efforts to notify the winners. Winners shall redeem the Prize in accordance with the Prize redemption process as advised by BTL in the Notification.
b. In the event a winner fails to respond to BTL in accordance with the notification within two (2) business days after the notification is being sent to the winner or winner fails to redeem the Prize within the time period specified in the Notification, such winner shall be deemed to have relinquished his/her entitlement to the Prize. In such event, no further correspondence or appeal will be entertained under any circumstances.
c. Winner who is deemed to have waived his/her claim to the Prize hereby releases and forever discharges, all and/or any actions, claims, rights and demands that he/she may have against BTL and shall not be entitled to any compensation from BTL.
8. Others
a. Digital CapitaVoucher issued to you via the eCapitaVoucher Acceptance Links or Activation Codes (“eCV Link or Code”) must be redeemed by the date specified in this message. Expired eCV Link or Code cannot be extended.
b. Please do not share this message with anyone as the eCV Link or Code is valid for a one-time redemption only. Once a redemption has been made, the eCV Link or Code will become invalid.
c. eCV Link or Code is non-transferable, non-replaceable and non-exchangeable for another item or returned for cash, credit, and any other item in whole or in part, and if lost or stolen.
d. A person is deemed to have accepted and agreed to the CapitaVoucher Terms and Conditions if such person purchases, uses, or carries out any activity or transaction or makes any dealing involving a CapitaVoucher.
e. Organiser’s decisions on the Event and the winners shall be final and no correspondence or appeal to Organiser will be entertained under any circumstances. In the event of a dispute, any individual’s entitlement to participate in the Event and any participant’s entitlement to the Prize shall be subject to the sole discretion and final determination of Organiser.
f. Organiser reserves the right at its sole discretion to add, suspend, terminate, change, modify, replace, amend or cancel the Event or any of the Terms and Conditions, in whole or in part as it deems fit at any time and without notice or liability to any party. Any changes relating to the Event may be posted within the Event’s platform during the Event Period and Organiser shall not be liable to any party for any losses or damages suffered or may be suffered by any party either directly or indirectly as a consequence hereof.
g. It shall be at Organiser’s sole discretion to determine if any of the Terms and Conditions have been breached by any participant or winner. The decision of the Organiser in this regard is final and conclusive.
h. By participating in the Event, participants and/or winners hereby agree to defend, release, discharge and/or hold harmless Organiser, its directors, officers, employees, agents, related corporations, affiliates, representatives, partners, and third party service provider (collectively “Organiser Group”) from any and all losses, damages, costs and expenses (including legal fees on an indemnity basis), demands, causes of action, claims, actions or liabilities of any nature whatsoever, whether known or unknown at the present time, whether directly or indirectly, in connection with:-
i. any defects, quality, merchantability or any other aspect of the Prize;
j. any acts or defaults of the sponsor, issuer, merchant and/or suppliers of the Prize;
k. participants’ and/or winners’ breach or violation of any laws, regulations or the Terms and Conditions, which shall include but not limited to any claims of infringement resulting hereof;
l. any accidents, theft, loss of life, injury to person, lost parcels, lost profits, revenue, business or anticipated savings, loss or damage to property and/or any other loss or liability suffered by the participants, winners and/or his or her companion as a result of or in connection with his or her participation in the Event, or resulting from the award, delivery, acceptance, redemption, use or enjoyment of the Prize; and/or
m. any tax liabilities in relation to the Event, Prize and/or use or enjoyment of the same.
n. Organiser shall have the right (but not obligated) at any time to assume the defense against any claim and all negotiations for settlement and compromise. Participants and winners agree to cooperate with Organiser in such defense, if any. This provision is binding on participants and/or winners, their spouse, their children, legal representatives, heirs, successors and assigns.
o. Failure by Organiser to enforce or perform any one of the Terms and Conditions in any instance(s) shall not give rise to any claim or right of action by any participant or winner, nor shall it be deemed to be a waiver of any of Organiser’s rights in relation to the same.
p. The Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore and the Contracts (Rights of Third Parties) Act. (Cap. 53B) shall be expressly excluded from the application hereto. The parties agree to be bound by the exclusive jurisdiction of the courts of Singapore.
9. Use of Personal Information
a. By participating in the Event, participants and/or winners expressly authorise and consent to BTL and/or its associated or affiliated companies worldwide to collect, use, retain, process, disclose and/or transfer (including any transfer across national borders to overseas related BTL Group of companies) the participant(s)’ and/or winner(s)’ personal data without compensation to participant(s)’ and/or winner(s)’ in accordance with the manner set out in BTL’s Privacy Policy for the purposes of:-
i. conducting and administering the Event and/or the Prize, including sending information to, or contacting participants and/or winners on all matters pertaining to the Event and/or the Prize;
ii. publicity and/or use in advertisement relating to the Event and Prize awards;
iii. managing your relationship with BLT in relation to the Event; and/or
iv. promotional and marketing purposes to the extent participants have opted in for such purpose.
b. Participants and/or winners also acknowledge and agree that the consent here does not affect any other consent which participants and/or winners may have already given to BTL Group of companies and their rights at law in respect of their personal data.
c. If participants, contestants and/or winners provide BTL with any personal data relating to a third party (e.g. information of his/her spouse, children, parents, and/or any other party), by submitting such information to BTL, the participants, contestants and/or winners represent and warrant to BTL that he/she has obtained the consent of the third party to provide the BTL with their personal data for the respective purposes.
10. Processing of Personal Data
a. In this Agreement, unless the context otherwise requires, the following terms shall have the meanings assigned to them below:
“Contractor” means Style Gurus Private Limited
“Customer” means any person who has taken part in the EMFACE® Tone-Up Campaign 2025
“Personal Data” means Personal Data which the Customer discloses to BTL, or which BTL processes on behalf of the Customer
“PDPA” means the Personal Data Protection Act 2012; and
“Personal Data” means data, whether true or not, about an individual who can be identified:
(i) from that data alone; or
(ii) from that data and other information which the Contractor has or is likely to have access.
b. Handling and Protection of Personal Data
Compliance with PDPA. The Contractor shall comply with all its obligations under the PDPA at its own cost.
c. Process, Use and Disclosure.
The Contractor shall only process, use or disclose Customer’s Personal Data:
(i) strictly for the purposes of fulfilling its obligations and providing the services required under this Agreement;
(ii) with the Customer’s prior written consent; or
(iii) when required by law or an order of court, but shall notify the Customer as soon as practicable before complying with such law or order of court at its own costs.
d. Transfer of personal data outside Singapore.
The Contractor shall not transfer Customer Personal Data to a place outside Singapore without the Customer’s prior written consent. If the Customer provides consent, the Contractor shall provide a written undertaking to the Customer that the Customer Personal Data transferred outside Singapore will be protected at a standard that is comparable to that under the PDPA. If the Contractor transfers Customer Personal Data to any third party overseas, the Contractor shall procure the same written undertaking from such third party.
e. Security Measures
The Contractor shall protect Customer Personal Data in the Contractor’s control or possession by making reasonable security arrangements (including, where appropriate, physical, administrative, procedural and information & communications technology measures) to prevent:
unauthorised or accidental access, collection, use, disclosure, copying, modification, disposal or destruction of Customer Personal Data, or other similar risks; and
the loss of any storage medium or device on which personal data is stored.
For the purposes of this Agreement, “reasonable security arrangements” include arrangements set out in the attached Schedule A1 (which shall not be varied without the Customer’s prior written consent):
The Contractor shall only permit the assigned authorised personnel to access Customer Personal Data on a need to know basis.
f. Access to Personal Data
The Contractor shall provide the Customer with access to the Customer Personal Data that the Contractor has in its possession or control, as soon as practicable upon Customer’s written request.
g. Accuracy and Correction of Personal Data
Where the Customer provides Customer Personal Data to the Contractor, the Customer shall make reasonable effort to ensure that the Customer Personal Data is accurate and complete before providing the same to the Contractor. The Contractor shall put in place adequate measures to ensure that the Customer Personal Data in its possession or control remain or is otherwise accurate and complete. In any case, the Contractor shall take steps to correct any errors in the Customer Personal Data, as soon as practicable upon the Customer’s written request.
h. Retention of Personal Data
The Contractor shall not retain Customer Personal Data (or any documents or records containing Customer Personal Data, electronic or otherwise) for any period of time longer than is necessary to serve the purposes of this Agreement.
The Contractor shall, upon the request of the Customer:
return to the Customer, all Customer Personal Data; or
delete all Customer Personal Data in its possession,and, after returning or deleting all Customer Personal Data, provide the Customer with written confirmation that it no longer possesses any Customer Personal Data. Where applicable, the Contractor shall also instruct all third parties to whom it has disclosed Customer Personal Data for the purposes of this Agreement to return to the Contractor or delete, such Customer Personal Data.
i. Notification of Breach
The Contractor shall immediately notify the Customer whenthe Contractor becomes aware of a breach of any of its obligations in Clauses [c. to h.].
j. Indemnity
The Contractor shall indemnify the Customer and its officers, employees and agents, against all actions, claims, demands, losses, damages, statutory penalties, expenses and cost (including legal costs on an indemnity basis), in respect of:
(i) BTL’s breach of Clauses [ c to h.]; or
(ii) any act, omission or negligence of the Contractor or its subcontractor that causes or results in the Customer being in breach of the PDPA.
Schedule A1
Reasonable Security Arrangements in Protection of the Customers’ Personal Data
1. The Contractor shall comply with all its obligations under the Personal Data Protection Act 2012 and Clause 9 of the Agreement herein at its own costs.
2. The Contractor shall protect the Customer Personal Data in the Contractor’s control or possession by making reasonable security arrangements (including, where appropriate, physical, administrative, procedural and information & communications technology measures) to prevent:
a. Unauthorised or accidental access, collection, use, disclosure, copying, modification, disposal or destruction of Hirer Personal Data, or other similar risks; and
b. The loss of any storage medium or device on which personal data is stored.
3. In furtherance of the above, the Contractor shall implement and maintain more stringent technical and organisational access controls to ensure the security and confidentiality of Customer Personal Data. Such measures shall include, but are not limited to:
a. Principle of Least Privilege: Limiting access to Customer Personal Data only to those employees, agents, or sub-contractors who have a genuine need-to-know to perform their specific duties related to this Agreement.
b. Role-Based Access: Granting access rights based on the principle of role-based access, ensuring that different levels of data access are clearly defined and enforced.
c. Authentication and Authorisation: Employing strong authentication and authorisation mechanisms to verify the identity of individuals seeking to access Customer Personal Data.
d. Access Logging and Monitoring: Implementing and maintaining a system to log all access to Customer Personal Data, and regularly monitoring such logs for suspicious or unauthorised activity.
e. Audits and Verification: Upon the Customer’s written request, the Contractor shall provide the Customer with reasonable evidence of its compliance with this clause, including a description of its access control measures. The Customer, or its designated auditor, shall have the right, upon reasonable notice, to conduct an audit of the Contractor’s facilities and systems to verify compliance with this clause, aStylet the Customer’s expense.